How your personal information is collected, stored, and protected is clearly set out in 9xoo's Privacy Policy. We believe transparency is the best form of protection.
9xoo (www.9xoo.org) takes your privacy seriously. This Privacy Policy clearly explains how your personal information is collected, where and for how long it is stored, with whom it is shared, and how it is kept secure.
By using the 9xoo website or app, you agree to this Privacy Policy. Please read it carefully in full. If you have any questions, feel free to reach out to our support team.
Various types of information are collected when you register and use 9xoo's services. Below is a detailed breakdown of what is collected and why.
| Types of data | Example | Reason for collection |
|---|---|---|
| Identity information | Name, date of birth, national ID number | KYC verification and age confirmation |
| Contact information | Mobile number, email address | Account verification and notifications |
| Financial information | Mobile Banking / Nagad number, transaction history | Payment processing |
| Device & technical | IP address, browser, operating system | Security & fraud prevention |
| Usage data | Game history, betting records, session duration | Service improvement & Responsible Gaming |
| Location-related | Country, city (approximate) | Compliance with geo-based regulations |
9xoo uses collected data only for lawful and specified purposes. Your information is never used in any way that violates this Privacy Policy. The list below outlines the specific purposes for which your data is used.
9xoo never sells your personal information. However, limited data may be shared with trusted third parties when necessary to operate our services. Any such sharing is always governed by strict confidentiality agreements.
9xoo uses cookies and similar tracking technologies to enhance the experience on our website and app. Cookies are small text files stored in your browser that remember your preferences and session information.
You can disable non-essential cookies through your browser settings, though some platform features may not function properly as a result.
9xoo retains your personal information only for as long as necessary to provide services and meet legal obligations. Even after account closure, certain data may be retained for a specified period to satisfy regulatory requirements.
9xoo uses industry-leading security technology to keep your data safe. Our security team monitors systems 24 hours a day, 7 days a week.
Under 9xoo's Privacy Policy, you have several important rights regarding your personal information. To exercise any of these rights, please contact our support team.
You may request to know what information we hold about you.
You may update or correct any inaccurate or outdated information.
You may request deletion of your data under certain circumstances.
You may request that we stop using your data for specific purposes.
You may request a copy of your information in a structured, portable format.
You may object to the use of your data for marketing or profiling purposes.
9xoo is strictly for individuals aged 18 and above. We do not knowingly collect information from minors. Age is verified at registration, and identity documents may be requested if there is any doubt.
If we become aware that data has been collected from anyone under the age of 18, the account will be immediately closed and all associated data deleted.
9xoo may update this Privacy Policy from time to time. For significant changes, notice will be provided via your registered email or through the platform. Continued use of the platform after any changes constitutes acceptance of the updated policy.
Always check the "Last Updated" date at the top of this page to confirm you are reading the latest version.
For any privacy-related questions, requests, or complaints, please contact our dedicated privacy team. We aim to respond within 72 hours.
We are committed to protecting your privacy — through both technology and policy
All your data transfers and storage are secured with 256-bit SSL/TLS encryption — the same standard used by the world's leading banks.
9xoo does not sell your personal information to advertisers or any third parties. Your data is used solely to provide our services — nothing more.
Third-party cybersecurity specialists conduct regular audits of 9xoo's systems. Any vulnerabilities identified are resolved promptly.
We are transparent about which data is used and why. Marketing or unsolicited communications are never sent without your permission.
You can request to view, correct, or delete your data at any time. We respond within 72 hours.
In the event of any data security incident, we promptly notify affected users and take the necessary steps to address it.